Terms of Service

Terms of Service

Effective Date: 8/1/2025

Welcome to DTFCharlotte (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, products, and services related to DTF transfers (the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our Services. By using our site, you represent that you meet these requirements.

2. Use of Services

  • You may use our Services only for lawful purposes and in compliance with these Terms.
  • You agree not to upload, submit, or request prints of content that are:
    • Illegal, obscene, defamatory, threatening, or otherwise objectionable.
    • Infringing on any copyright, trademark, or intellectual property rights.
  • We reserve the right to refuse any order at our discretion.

3. Orders & Payment

  • All prices are listed in Dollars and are subject to change without notice.
  • Payment must be made in full before production begins.
  • We accept Visa, Mastercard, American Express.
  • Once an order is placed, it may not be canceled or modified unless approved by us.

4. Custom Artwork & Intellectual Property

  • You are responsible for ensuring that any artwork, logos, or designs submitted for printing do not violate third-party rights.
  • By submitting content, you grant us a non-exclusive license to use, reproduce, and modify the content solely for the purpose of fulfilling your order.
  • We do not claim ownership of your artwork.

5. Production & Shipping

  • Processing times vary; estimated turnaround times are provided at checkout but are not guaranteed.
  • Shipping times are estimates and may vary depending on carriers.
  • We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.

6. Returns & Refunds

  • Due to the custom nature of our products, all sales are final.
  • Refunds or replacements are only provided in cases of defective or incorrect items.
  • Claims must be submitted within 30 days of receiving your order with photo evidence.

7. Disclaimer of Warranties

  • Our Services are provided “as is” without warranties of any kind, express or implied.
  • We do not guarantee that the website will be error-free, uninterrupted, or secure.

8. Limitation of Liability

  • To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our Services.
  • Our total liability for any claim related to your use of the Services shall not exceed the amount paid for the order in dispute.

9. Indemnification

You agree to indemnify and hold harmless [DTF Charlotte, its employees, and affiliates from any claims, damages, or expenses arising from your use of our Services, including intellectual property infringement claims related to your submitted content.

10. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a new effective date. Continued use of our Services after changes means you accept the revised Terms.

11. Governing Law

These Terms are governed by the laws of North Carolina, USA, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts of Charlotte, North Carolina.

12. Contact Us

If you have questions about these Terms, please contact us at:
DTF Charlotte
Phone: 704-521-5225

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